Certified Mobile Repair Technician

NOW ACCEPTING APPLICATIONS

Program Overview

This 30 day program trains beginners to become job ready mobile repair technicians. Students learn real repairs, in store sales, systems, and day to day store operations, then complete practical training inside real partner stores.

PROGRAM CONTENTS

What You Will Learn

✓  Diagnose common problems (screen, battery, charging, etc.)
✓  Learn safe opening, cleaning, and part replacement
✓  Practice repair steps with real devices

✓  iPad screen and battery basics
✓  Safe disassembly and re-assembly
✓  Common repair issues and fixes

✓  Sell cases, covers, chargers, cables, and add-ons
✓  Help customers choose the right product
✓  Upsell in a clean and honest way

✓  Activate prepaid SIM plans
✓  Fix common SIM/network issues
✓  Basic troubleshooting steps

✓  Buy and sell using Facebook Marketplace, Kijiji, etc.
✓  Write good listings and reply to customers
✓  Avoid scams and bad deals

✓  Post simple ads for repairs and accessories
✓  What to post, when to post, and what works
✓  Use real store offers and promotions

✓  Set up and manage Google Business Profile
✓  Post updates, photos, and offers
✓  Learn how reviews help the store grow

✓  Use point-of-sale software for billing
✓  Create invoices and take payments
✓  Handle refunds and exchanges properly

✓  Track phones, accessories, and spare parts
✓  Receive stock and update quantities
✓  Reduce missing items and mistakes

✓  Store rules, safety basics, and clean work habits
✓  Theft prevention and awareness
✓  Handling customer devices safely

✓  Display products to sell more
✓  Keep shelves clean, full, and organized
✓  Basic visual setup that increases sales

✓  Two weeks practical training in real mobile stores
✓  Rotate across 10 partner stores
✓  Learn the difference between top stores and slow stores

✓  Practical skills test and store tasks
✓  Quality check on repairs and customer handling
✓  Pass to graduate

✓ Resume help and interview preparation
✓ How to speak professionally with employers
✓ Basic job readiness tips

✓ Recommendation to partner mobile stores
✓ Help with introductions after graduation
✓ Support to get placed faster

Program Timeline

A structured, hands on learning journey that progresses from guided classroom training to real world store experience, concluding with assessment, certification, and dedicated hiring support to prepare students for immediate employment.

Weeks 1-2

Classroom + workshop training

Weeks 3-4

Store rotation (partner stores)

End

Assessment + certificate + hiring support

Excellent Rating

Classroom Learning + Live Field Training

This intensive 30-day professional training program is designed to turn beginners into confident, job-ready mobile phone repair technicians. The course combines classroom instruction, hands-on lab practice, and real-world store experience, giving students both technical skills and customer-handling confidence.

No prior experience is required. By the end of the program, students will be capable of performing common mobile phone repairs independently and professionally.

Program Objective

The goal of this program is to:

  • Teach practical mobile phone repair skills

  • Provide real store exposure

  • Prepare students for employment or self-business

  • Build confidence in customer service and sales

Program Duration

Total Duration: 30 Days

  • 15 Days – Classroom & Lab Training

  • 15 Days – Live Field Training (In-Store Experience)

Phase 1: Classroom & Lab Training (15 Days)

This phase focuses on technical foundations and hands-on practice in a controlled lab environment.

Mobile Phone Fundamentals

iPhone & Android phone models overview
Internal components & phone anatomy
Understanding ICs, connectors, flex cables & boards

Core Repair
Skills

Screen replacement (LCD, OLED, glass)
Battery replacement & health diagnostics
Charging port repair & replacement
Camera, speaker & microphone repairs

Tools & Safety
Practices

Professional repair tools usage
ESD (Electrostatic Discharge) protection
Device disassembly & reassembly techniques
Data protection & customer privacy

Customer Handling & Sales Basics

Customer intake procedures
Repair diagnosis communication
Quoting & approval process
Upselling accessories & services
Basic warranty and return policies

Phase 2: Live Field Training (15 Days)

This phase places students in active phone repair stores, where they gain real customer-facing experience.

In-Store Practical Training Includes:

Real-time device diagnostics
Handling customer walk-ins
Creating job tickets & repair logs
Using POS & billing systems
Inventory & parts management

Repair Experience Progression

Supervised repairs during initial days
Gradual move to semi-independent repairs
Final stage: independent repairs with mentor oversight

Business & Store Operations

Daily store workflow
Time management for repairs
Accessories & warranty sales
Customer satisfaction & retention strategies

What Makes This Program Different?

  • 100% hands-on training

  • Real store experience, not simulations

  • No prior technical background needed

  • Fast-track skill development in just 30 days

  • Ideal for both employment and entrepreneurship

Who Should Join?

This program is ideal for:

  • Beginners with no technical background

  • Job seekers looking for a practical trade

  • Existing phone shop staff wanting skill upgrades

  • Entrepreneurs planning to open a phone repair business

Teacher

Ahmed Jamali

$2000.00 CAD

Available Online

Yes

Hours of Classes

42

Level

Advanced

Certificate

Yes

Lifetime Access

Yes

Duration (Days)

120

Community Access

Yes